2-Piece Longhorn Overall Set

This item was a gift. I often don't expect a thank you note from parents dealing with a newborn, but eventually I reached out and learned the item was never received. What kind of company lists a phone number on its website that is not a working number? What kind of company ignores 3 emails to their customer service asking for assistance? I worry now that other gifts I have sent from this Oliver and Rain were never received. The outfits are cute but there are many other places to buy and I will never buy from this company again. It's simply common decency to respond to a customer. I laughed out loud when you asked me for a review. Well now you have one.