General Information

Payment for your Oliver and Rain order must be in U.S. funds and we accept most major credit cards for payment.

Your shipment will be processed and shipped from our Distribution Center in Norcross, Georgia, USA.

Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery.

Duties and taxes are assessed by the local government based on the destination. For information about duties, taxes, and/or brokerage fees, you may contact your local customs office or the carrier that delivers your package.

Due to customs restrictions, orders shipping to international destinations cannot be placed in gift boxes.

Ordering Information

All orders received are processed within 2 business days upon receipt. A confirmation e-mail will be sent to the person who placed the order once the order is shipped.

Please note: Shipment re-routes, address corrections, and shipment call-tags are not available on international orders.

Countries That We Ship To:

We offer International Shipping to the following countries:

Argentina France Malaysia South Korea
Australia Germany Mexico Spain
Austria Greece Netherlands Sweden
Bahrain Hong Kong New Zealand Switzerland
Belgium India Norway Taiwan, Rep. of China
Brazil Indonesia Peru Thailand
Canada Ireland Philippines China
Chile Portugal United Arab Emirates United Kingdom
Congo Japan Saudi Arabia
Denmark Italy Turkey

Canada Shipping Information and Delivery Times

We offer Economy and Express shipping services for Canada orders.

Orders shipping Economy will ship via Fedex International Ground and are typically delivered within 7 business days. Tracking is available. We cannot ship to P.O. boxes with International Express service.

Orders shipping Express are delivered via Fed Ex International Economy and are typically delivered within 4 business days. Tracking is available. We cannot ship to P.O. boxes with International Express service.

The shipping cost is a flat fee for both the Economy and Express shipping options.

Canada Shipping Charges

  • Canada Economy Delivery – $20.00
  • Canada Express Delivery – $35.00

Please note that Canadian Customs limits imports of textile products to $1,600 Canadian dollars per day for individuals who are not licensed importers. Please do not exceed this order amount as Oliver and Rain will not ship this amount of product to a consumer. Please note, if you have any questions please email us at customerservice@oliverandrain.com.

Please note: Canada duties and taxes are not reflected in the shipping charges and will be assessed at the time of delivery.

Countries OTHER than the U.S. and Canada – Shipping Information and Delivery Times.

We offer Economy and Express shipping services for our international orders.

Orders shipping International Economy are delivered via Federal Express International Economy and are typically delivered within 14 business days. Tracking is not available with International Economy service. We can ship to P.O. boxes with International Economy service.

Orders shipping International Express are delivered via Federal Express International Priority and are typically delivered within 7 business days. Tracking is available with International Express service. We cannot ship to P.O. boxes with International Express service.

The shipping cost is based on the total purchase amount. Please note: duties and taxes are not reflected in the shipping charges below and will be assessed at the time of delivery.

Business days are Monday through Friday, excluding Holidays.

Shipping charges for Countries outside the U.S. & Canada

Purchase Amount FedEx Economy FedEx Priority
$0 – $125.00 $28.00 $42.00
$125.01 – $225.00 $45.00 $65.00
$225.01 – $325.00 $80.00 $85.00
$325.01 – $425.00 $70.00 $95.00
$425.01 – $525.00 $90.00 $120.00
$525.001 – $1,500.00 $225.00 $290.00
$1,500.01 and up $425.00 $470.00

Contact Us
If you have any questions about these Terms, please contact us.
oliverandrain.com
165 Ottley Dr. NE, Suite 208
Atlanta, GA 30324
United States
customerservice@kanopybaby.com
404-567-5019